Terms of service
Effective Date: Aug 5, 2026
Welcome to B.I.E.L. By accessing our website or purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.
1. Acceptance of Terms
By accessing this website or making a purchase from B.I.E.L., you agree to comply with and be bound by these Terms of Service, our Refund Policy, and any other policies posted on our website.
If you do not agree with these terms, please do not use our website or purchase our products.
2. Products and Availability
We strive to display our products, descriptions, and images as accurately as possible. However, actual colors and appearances may vary depending on your device's display.
All products are subject to availability. We reserve the right to discontinue, modify, or limit the quantity of any product at any time without prior notice.
3. Pricing
All prices are listed in U.S. dollars (USD) and are subject to change without notice.
B.I.E.L. reserves the right to correct pricing errors, inaccuracies, or omissions and may cancel orders affected by such errors.
4. Orders
By placing an order, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- The billing and shipping information you provide is accurate and complete.
- Your payment information is valid and authorized for use.
B.I.E.L. reserves the right to refuse or cancel any order for reasons including, but not limited to:
- Suspected fraud
- Pricing or inventory errors
- Violation of these Terms of Service
- Orders that cannot be fulfilled
If your order is canceled after payment has been processed, you will receive a full refund.
5. Shipping
Shipping times are estimates and are not guaranteed.
B.I.E.L. is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other events beyond our control.
Customers are responsible for providing the correct shipping address. B.I.E.L. is not responsible for orders delivered to an incorrect address provided by the customer.
6. Refunds
Refunds are governed by the B.I.E.L. Refund Policy.
Customers must report damaged items within 10 business days of delivery and provide clear visual proof to be eligible for a full refund.
7. Intellectual Property
All content on this website, including but not limited to logos, graphics, artwork, photographs, product designs, text, branding, and other materials, is the exclusive property of B.I.E.L. and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission from B.I.E.L.
8. User Conduct
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to interfere with the website's operation or security.
- Upload or transmit harmful software, viruses, or malicious code.
- Violate the rights of B.I.E.L. or any third party.
9. Limitation of Liability
To the fullest extent permitted by law, B.I.E.L. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.
11. Changes to These Terms
B.I.E.L. reserves the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting to the website. Continued use of the website constitutes acceptance of the updated terms.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.
13. Contact Information
If you have any questions regarding these Terms of Service, please contact B.I.E.L. through the contact information provided on our website.
By accessing our website or purchasing from B.I.E.L., you acknowledge that you have read, understood, and agreed to these Terms of Service.